1. Legal Entity & Ownership
This website is operated by Amaly Store (“we”, “us”, “our”). We provide aromatic, wellness, and cosmetic products to individual consumers (B2C) and corporate/business clients (B2B) in Egypt, with future international expansion. Legal entity details (269675, 775793612) are available upon request or in the website footer.
2. Scope of This Policy
This Privacy Policy applies to all users of our website and services, including local customers in Egypt and international users. By using this website, you explicitly agree to this policy.
3. Information We Collect
We collect and process data depending on your user type:
Payment Information: Processed securely via authorized third-party gateways only; we never store your credit or debit card details.
For Individuals (B2C): Full name, phone number, email address, billing and shipping addresses, order history, IP address, device type, browser data, and cookies.
For Corporate Clients (B2B): Company name, Corporate Email, Commercial Registration (سجل تجاري), Tax ID (بطاقة ضريبية), corporate bank details, and authorized representative’s contact info.
4. How We Use Your Data
We use your data for: Processing and fulfilling orders, local and international shipping, customer service, sending order updates, fraud prevention, website optimization, and marketing communications (only with explicit consent).
5. Legal Basis & Compliance
We process your data in compliance with Egyptian Law No. 151/2020 (Personal Data Protection Law) and international data protection principles, based on: Your consent, contract performance (order fulfillment), legal obligations, and legitimate business interests.
6. Payment Security
All payments are processed via secure third-party payment providers that strictly comply with PCI-DSS security standards.
7. Cookies & Tracking Technologies
We use cookies to improve website functionality, analyze traffic (e.g., Google Analytics), and store preferences. You can disable cookies via your browser, but some features may not work properly.
8. Data Sharing & Third Parties
We never sell or rent your personal data. We only share necessary data with trusted partners: Shipping/logistics providers, payment processors, marketing tools (with consent), and legal authorities when strictly required by law.
9. International Data Transfers
If you access our website from outside Egypt, your data may be processed and stored in Egypt or other countries where our service providers operate, ensuring appropriate safeguards.
10. Data Retention
We retain personal data only as long as necessary for order fulfillment, customer support, and complying with legal, accounting, or tax obligations in Egypt.
11. Marketing Communications
We may send promotional messages via email, SMS, or WhatsApp only if you explicitly opt-in. You can unsubscribe or opt-out at any time.
12. Age Restriction
Our website and services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.
13. Data Breach Notification
In the event of any unauthorized data breach or leak, we commit to notifying the relevant regulatory authorities and affected users within 72 hours, in compliance with Egyptian Law No. 151/2020.
14. Your Rights
You have the right to access, correct, delete, or limit the processing of your data, or withdraw consent. To exercise these rights, please contact our designated Data Protection Officer (DPO) at: crm@amalystore.com
15. Product & Medical Disclaimer
Our essential oils and massage products are for wellness and cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any medical condition, nor replace professional medical advice. Users are solely responsible for checking ingredients for allergies and proper usage. Amaly Store is not liable for product misuse or individual allergic reactions.
16. Limitation of Liability
We are not responsible for delivery delays caused by third-party shipping carriers, custom clearances for international shipments, or temporary technical failures of external service providers.
17. Legal Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of the Egyptian courts.
18. Contact Information
Amaly Store
Website: https://amalystore.com
Email: crm@amalystore.com
